Outline of our general shipping procedures.

Smaller products

If an item is in stock, and it is small (such as our clay / terracotta attic ventilation vent tube pipes ), then we usually ship using USPS flat rate priority shipping. If it is bigger than the large USPS box, then we may use another carrier.

Priority mail can take from 1-3 days according to USPS website. We may take from 1-3 days to process small items. So please allow up to 6 business days. If you are in a rush please call us first so we can work with you.

When shipping priority mail, it is automatically insured for up to $50. For some products (such as clay vents) , we may add the extra fragile cover.

Damage while shipping

Damage claims must be handled by the receiver. 

here is a link to claims via usps

Large items are handled individually, you will have to contact us to get a quote, or if you want to handle shipping then we can work with you.